Privacy Policy

We may collect the following information when you request an export quote, inquire about a vehicle, or contact us.

• Full name
• Email address
• WhatsApp or phone number
• Country and destination port
• Vehicle interest, budget, and message content

This information is needed to process your export inquiry and prepare an accurate quote.

We use the information we collect only for the following purposes.

• Responding to export quotes and inquiries
• Arranging auction bids and vehicle sourcing
• Preparing shipping, customs, and delivery documentation
• Communicating necessary contract and logistics updates
• Internal record keeping for service improvement

We limit access to personal information to employees and contractors who need it to perform their roles, and we require confidentiality obligations from our partners.

However, no internet transmission or cloud storage method can be guaranteed to be 100% secure. Please exercise care when transmitting sensitive information.

We may share information with the following parties only when necessary to complete your transaction.

• Japanese auction houses (USS, TAA, CAA, etc.)
• Maritime freight forwarders and shipping lines
• Customs brokers and customs authorities
• Marine insurance providers
• Payment service providers

We do not sell or rent personal information for marketing purposes.

This site may use cookies and similar technologies to remember basic settings such as language preference and to understand how visitors use the site.

You can disable cookies through your browser settings, though some features may not function correctly.

We retain personal information for as long as a business relationship exists, as required by applicable law, or as needed for dispute resolution.

When retention is no longer necessary, we securely delete or anonymize the information.

You have the following rights regarding your personal information.

• Request access to your data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing

This site is hosted on the Lovable Cloud platform. Lovable provides the underlying infrastructure, authentication, database, and storage services. Onnesha Group remains responsible for the information we collect, how we use it, and how we communicate with you.

This policy describes Onnesha Group's business practices, not Lovable Cloud platform capabilities.